Information We Collect

We may collect the following types of information:

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Personal Information

• Name

• Phone number

• Email address

• Mailing address

• Date of birth

• Veteran status (when voluntarily provided)

• Information related to mentorship, counseling support, benefits assistance, or other services requested​

 

Website Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of access

• Referral website information​

 

Communications

We may retain records of communications sent through:

• Contact forms

• Email

• Phone calls

• Text messages

• WhatsApp or other messaging platforms used by our organization​

 

How We Use Your Information

We use your information to:

• Provide requested services and support

• Communicate regarding appointments, programs, and updates

• Process inquiries and applications

• Improve our website and services

• Maintain business records

• Comply with legal and regulatory requirements

• Protect the security of our systems and users

 

Text Messages and Electronic Communications

By providing your phone number or email address, you consent to receive communications related to services, appointments, program updates, customer support, and important notices.

Message and data rates may apply. You may opt out of non-essential communications at any time by contacting us.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only in the following circumstances:

• With your authorization

• With service providers assisting in business operations

• To comply with legal obligations

• To protect the rights, safety, and property of Triple C Solutions, our clients, or others

• As required by applicable federal, state, or local law

 

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Services

Our website may contain links to third-party websites or services. Triple C Solutions is not responsible for the privacy practices of those third parties. We encourage users to review the privacy policies of any external websites they visit.

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Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and gather website analytics.

Users may adjust browser settings to refuse cookies; however, some website features may not function properly.

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Children's Privacy

Our services may include programs for minors. We collect information from minors only with appropriate parental or guardian involvement and as permitted by applicable law.

Parents or legal guardians may contact us to review, update, or request deletion of a minor's information, subject to legal and operational requirements.

HIPAA and Health-Related Information

Certain services provided by Triple C Solutions may involve health-related or behavioral health information. Where applicable, we maintain confidentiality and handle such information in accordance with applicable privacy laws and professional standards.

However, not all services provided through our website are subject to the Health Insurance Portability and Accountability Act (HIPAA).

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Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information

• Request corrections to inaccurate information

• Request deletion of certain information

• Withdraw consent where applicable

• Request information about how your data is used

Requests may be submitted using the contact information listed above.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will become effective when posted on this website. Continued use of the website after updates constitutes acceptance of the revised policy.